Frequently Asked Questions
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Lead times depend on various factors including lot size, part complexity, material availability, and machine capacity. Typical lead times are 45 days for samples, 60 days for production, and then six weeks for ocean freight.
Duties and tariffs are all included in the price. Additionally, we include the freight cost from the manufacturer overseas. We typically quote FOB Mentor, OH and ship collect with the carrier designated by the customer. But, we can quote FOB customer facility, drop ship and many other options.
There are many different stocking and shipping options available to customers. Some of your options include JIT shipping, Kanban, Blanket Orders, VMI (vendor managed inventory), and Order Fulfillment.
Sunbright USA is a full service supplier. We handle your ordering, import filings, quality control, shipping and receiving, communication, and offer engineering support.
SunBright USA ships small package shipments with UPS, FedEx and DHL. For freight we ship with local, regional and national carriers as required by the customer.
SunBright USA often quotes steel, stainless, aluminum, brass, bronze, copper, zinc, and other available materials in the global market. Material standards include ASTM, AMS, JIS, GB and others as required. All materials are fully traceable to the mill.
The vast majority of our manufacturing is done overseas.
Samples are always offered before the production phase. Typically, samples are offered at no charge with a tooling order and at a small cost if not tooling. And, if samples are lightweight, the air freight to the US is usually not charged.
Although SunBright does not specialize in rapid prototyping, we have reasonable costs and lead-times for prototyping. Typically, we’ll improve existing designs and manufacturability.
Primarily, SunBright works with about five trusted manufacturing partners overseas. We’ll find the best fit for your project and provide you with the manufacturer’s information within our initial quote.